FREE GROUND FLOOR DELIVERY for orders within 35km of our warehouse. Limited time only!

Buying Guide - New, Factory Second or Refurbished?

When it comes to buying appliances from DMS Appliances, you have several options, including brand new appliances, refurbished appliances, and factory second appliances. Each option has its own advantages and disadvantages, and it's important to understand the differences between them before making a purchase.

Brand New Appliances

Brand new appliances are the most expensive option, but they come with several benefits. For starters, new appliances come with a manufacturer's warranty, ensuring that the product is free from defects and any issues will be fixed at no cost to the consumer. New appliances also have the latest technology and features, and consumers can choose from a wide range of styles and colours. Additionally, new appliances are typically more energy-efficient than older models, which can save consumers money on their utility bills over time.

Factory Second Appliances

Factory second appliances are brand new appliances that have some kind of imperfection, such as a scratch or a dent. These imperfections do not affect the performance of the appliance, but they do make them less appealing to some consumers. Factory second appliances are sold at a discounted price, making them more affordable than new appliances. 

Refurbished Appliances

Refurbished appliances are used appliances that have been restored to like-new condition. Refurbished appliances are often sold at a fraction of the cost of a new appliance, making them a more affordable option for consumers. Refurbished appliances may have some signs of wear and tear, but they are thoroughly cleaned and tested to ensure that they work properly. Our refurbished appliances come with a 6 month in-home warranty for your piece of mind.

Which Option is Best?

Ultimately, the best option depends on the consumer's needs and budget. If a consumer wants the latest technology and features, a brand new appliance is the way to go. If cost is the main concern, a refurbished or factory second appliance may be a better option. Consumers should also consider their environmental impact when making a purchase, as refurbished appliances are often the most environmentally friendly option.